Privacy Policy

This Privacy Policy explains how ANTON Cable Management ("ANTON", "we", "us" or "our"), a manufacturer of flame-retardant PVC cable trunking, PVC and PC+ABS LSHF wiring ducts, PVC electrical pipe, PVC fittings and nylon cable ties established in 1998 in Foshan, Guangdong, China, collects, uses, shares and protects personal information.

ANTON is the data controller for personal information processed through this website, our inquiry and quotation forms, email and messaging communications, trade shows and the handling of sample requests, OEM projects and orders.

Our services are directed at business customers, including importers, distributors, wholesalers, electrical contractors, panel builders, OEM and private-label brands and project buyers. The personal information we process is therefore mainly the business contact information of individuals acting on behalf of their organisations.

We only collect information that is relevant to responding to inquiries, preparing quotations and supplying products. Depending on how you interact with us, this may include:

2.1 Information you provide through inquiry and quote forms

• Full name, job title, company name and business type (e.g. importer, contractor, panel builder, OEM brand, project buyer).
• Business email address, telephone, WhatsApp/WeChat ID and destination market or country.
• Products of interest, sizes, quantities, required certificates (RoHS, REACH, CE, UL94, ISO 9001) and any message content.
• Attachments you choose to upload, such as drawings, specifications, tender documents, logo artwork or packaging designs.

2.2 Contact and account details

• Information exchanged by email, phone, video call, messaging apps or at trade exhibitions, including business cards.
• Communication preferences and records of our correspondence with you.

2.3 Order, shipping and transaction information

• Billing and delivery addresses, consignee and notify-party details, import licence or tax/VAT numbers where required.
• Purchase orders, proforma invoices, payment confirmations and bank reference details (we do not store full payment card numbers).
• Logistics and customs documentation required for export.

2.4 Technical data and cookies

• IP address, browser type, device type, operating system, language settings and approximate location derived from your IP address.
• Pages visited, referring website, time on page and interactions with forms, collected via cookies and similar technologies (see Section 7).

2.5 Information from third parties

• Business contact details obtained from trade show organisers, B2B marketplaces, public business directories or referrals from existing partners.
• Verification information from freight forwarders, banks, credit insurers or inspection agencies in connection with an order.

We do not intentionally collect special categories of personal data (such as health, biometric, religious or political information). Please do not include such information in your inquiries.

We use personal information for the following business purposes:

• Responding to inquiries and preparing quotations -- matching specifications, sizes, wall thickness, flame-retardant grade, packaging and lead times to your request.
• Handling OEM and private-label inquiries -- evaluating custom profiles, colours, branded packaging and mould requirements, and preparing samples.
• Processing and fulfilling orders -- production planning, quality inspection, invoicing, payment collection, export documentation, shipping and after-sales support.
• Providing technical and compliance documentation -- sending test reports, technical datasheets and certificates for your market or project.
• Customer relationship management -- maintaining records of communications, orders and preferences so we can serve you consistently.
• Business updates and marketing -- sending product catalogues, new product information or trade show invitations where permitted by law; you can opt out at any time.
• Website operation and improvement -- keeping the website secure, diagnosing technical issues and understanding which content is useful.
• Legal and compliance obligations -- accounting, tax, customs and export control requirements, fraud prevention and the defence of legal claims.

We do not use your personal information for automated decision-making that produces legal or similarly significant effects on you.

Where the EU General Data Protection Regulation (GDPR), the UK GDPR or similar laws apply, we rely on the following legal bases:

Where we rely on legitimate interests, we balance those interests against your rights and freedoms. You may object to such processing as described in Section 10.

We do not sell your personal information, and we do not "share" it for cross-context behavioural advertising as those terms are defined under the California Consumer Privacy Act (CCPA/CPRA). We disclose personal information only where necessary and only to:

• Logistics partners -- freight forwarders, shipping lines, couriers and customs brokers who need consignee and delivery details.
• Financial service providers -- banks, payment processors and export credit insurers that process payments or verify transactions.
• Inspection and certification bodies -- third-party testing laboratories or pre-shipment inspection agencies, where you request or require them.
• IT and service providers -- website hosting, email, CRM and cloud storage providers acting on our instructions under confidentiality and data processing agreements.
• Professional advisers -- auditors, accountants and legal counsel bound by professional confidentiality.
• Authorities -- customs, tax or law enforcement authorities when required by applicable law, regulation or legal process.
• Business transfers -- a successor entity in connection with a merger, acquisition or restructuring, subject to equivalent protection.

We never disclose one customer's identity, pricing, designs or order information to another customer, distributor or competitor.

ANTON is based in the People's Republic of China and serves customers in more than 100 countries and regions. As a result, personal information you submit from outside China will be transferred to, stored in and processed in China, and may be accessed by our service providers in other countries.

Data protection laws in these countries may differ from those in your country. Where required, we protect such transfers by:

• Using the European Commission's Standard Contractual Clauses (SCCs) and, for the UK, the International Data Transfer Addendum, or other recognised transfer mechanisms.
• Limiting transferred data to what is necessary for quotations, orders and support.
• Applying technical and organisational safeguards described in Section 9.
• Complying with China's Personal Information Protection Law (PIPL) and related cross-border transfer rules.

You may request further information about the safeguards we use by contacting us (see Section 15).

Cookies are small text files stored on your device. We use cookies and similar technologies to operate the website, remember your preferences and understand how visitors use our pages.

Where required by law, non-essential cookies are only placed after you give consent through our cookie banner. You can change your choices at any time, and you can also block or delete cookies through your browser settings. Blocking strictly necessary cookies may affect how the inquiry forms work.

We honour recognised opt-out preference signals, such as Global Privacy Control (GPC), where required by applicable law.

We keep personal information only for as long as necessary for the purposes described in this policy, unless a longer retention period is required or permitted by law.

When retention periods expire, we securely delete or anonymise the information.

We apply technical and organisational measures appropriate to the risk, including:

• Encrypted HTTPS/TLS connections for all website forms and file uploads.
• Role-based access controls so that only sales, engineering and logistics staff who need information can access it.
• Password protection, multi-factor authentication and regular updates for business systems.
• Confidentiality obligations in employment contracts and staff training on data handling.
• Backups and procedures for detecting, assessing and responding to security incidents, including notifying affected parties and authorities where legally required.

No method of transmission or storage is completely secure. If you believe your interaction with us is no longer secure, please contact us immediately.

Depending on where you are located, you may have the following rights regarding your personal information:

10.1 EU, EEA, UK and Switzerland (GDPR / UK GDPR)

• Access -- obtain a copy of the personal information we hold about you.
• Rectification -- correct inaccurate or incomplete information.
• Erasure -- request deletion where there is no legal reason to keep it.
• Restriction -- ask us to limit how we use your information.
• Portability -- receive your information in a structured, machine-readable format.
• Objection -- object to processing based on legitimate interests or to direct marketing.
• Withdraw consent -- at any time, without affecting earlier lawful processing.
• Complaint -- lodge a complaint with your local data protection supervisory authority.

10.2 California and other US states (CCPA/CPRA and similar laws)

• Right to know the categories and specific pieces of personal information collected, the sources, purposes and categories of recipients.
• Right to delete and right to correct personal information.
• Right to opt out of the sale or sharing of personal information -- we do not sell or share personal information.
• Right to limit the use of sensitive personal information -- we do not use sensitive personal information for purposes requiring this right.
• Right not to receive discriminatory treatment for exercising your rights.

10.3 How to exercise your rights

Send your request using the contact details in Section 15. We may need to verify your identity before responding. An authorised agent may submit a request on your behalf with proof of authorisation. We aim to respond within 30 days (GDPR) or 45 days (CCPA), and will inform you if an extension is needed.

OEM and private-label customers entrust us with commercially sensitive information. In addition to our general privacy obligations, we apply the following commitments:

• Non-disclosure agreements -- we sign mutual NDAs on request before receiving drawings, formulations, brand artwork or market plans.
• Restricted access -- customer drawings, moulds, packaging designs and pricing are stored in restricted project folders accessible only to the assigned project team.
• No cross-customer use -- your custom designs, logos and packaging are never offered, shown or sold to other customers.
• Market protection -- where agreed in writing, we respect exclusive territories and do not disclose your brand, buyers or distribution channels.
• Return or destruction -- at the end of a project or upon request, we return or securely destroy confidential files, subject to legal record-keeping obligations.
• No publicity without consent -- we do not name you as a customer, publish photos of your branded products or use your project as a case study without written permission.

Our website and services are intended for business customers and are not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

Our website may contain links to third-party websites, B2B marketplaces, social media or messaging platforms. Those services have their own privacy policies, and we are not responsible for their practices. We encourage you to review their policies before providing personal information.

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies or legal requirements. The "Last updated" date at the top of this page shows when the policy was last revised. Where changes are material, we will provide a more prominent notice or, where required by law, seek your consent.

If you have questions about this Privacy Policy, wish to exercise your rights or want to request an NDA for an OEM project, please contact our privacy team:

• Company: ANTON Cable Management
• Address: No.20, DongEr Rd,Jiangyi Industrial Park, Leliu Town,Shunde Area, Foshan City ,Guangdong Province,China
• Email: jason@antoncable.com
• Subject line: "Privacy Request" -- helps us route your message quickly

We aim to acknowledge all privacy requests within 5 business days.